It's All About Relationships

It's All About Relationships

What ITIL Doesn't Tell You

eBook - 2013
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As more companies begin an adopt/adapt initiative based on ITIL guidance, they quickly realize that looking at single processes in isolation is not enough. To benefit fully from the framework, companies have to look at the relationships between processes, understanding upstream and downstream impacts. However, advice on using this approach has not been readily available until now.

Publisher: Ely, Cambridgeshire, U.K. : IT Governance Pub., 2013 (Norwood, Mass. : Books24x7.com [generator])
ISBN: 9781849284851
9781849284844
Additional Contributors: Mills, Kathy S.
Books24x7, Inc

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