Is the Help Helpful?
How to Create Online Help That Meets your Users' NeedseBook - 2004
Supplements tool specific instructions by presenting the basics of help content development, regardless of the operating system running the application, the type of help being produced, or the tools used to produce it.
Publisher: Whitefish Bay, WI : Hentzenwerke Publishing, c2004 (Norwood, Mass. : Books24x7.com [generator])