The Art of Performance FeedbackeBook - 2011
You probably know the points you want to get across when giving employees feedback. But you may be unsure of exactly how to get the points across effectively, without causing damage. This book puts all the tools you need at your fingertips with ready-to-use nonverbal and verbal techniques, words and phrases, and even a practical framework for structuring the conversation.
Publisher: Amherst, Mass. : HRD Press, c2011 (Norwood, Mass. : Books24x7.com [generator])