Managing in a healthcare organization requires fine-tuned skills. Charged with "getting things done," managers are at the center of all the changes affecting healthcare delivery. Dunn and Haimanns Healthcare Management will help readers gain the skills they need to motivate their teams to meet increasing demands. The book uses the functions of management-planning, organizing, staffing, influencing, and controlling-as the primary framework for explaining the supervisor role. The details of each function are explained and illustrated with examples of common situations. The concept of authority is also weaved throughout the book. This new edition includes: # Additional material on ethics and ethical decision making # Additional contemporary management theory including the Parity Principle and Role Theory # Expanded coverage of hiring and managing a diverse workforce # Updated information about labor regulations, unions, and grievances # The supervisors role in regard to medical identity theft and e-discovery # New tools and templates, including a sample telecommuting agreement # Updated charts and figures and additional reading suggestions