Customer Service From the Inside Out Made EasyBook - 2006
A how-to manual for creating a customer experience. It teaches you how to motivate your employees to personally focus on customer satisfaction, creating a chain reaction of contagious enthusiasm that gives businesses a competitive advantage and a surge in customer loyalty and sales.
Publisher: [Irvine, CA] : Entrepreneur Press, c2006
Branch Call Number: 658.812 L66c
Characteristics: xxiv, 230 p. : ill. ; 24 cm